Terms and Conditions

1. Introduction

These Terms and Conditions apply when you use the Britvia website at britvia.co.uk, request a free UK University Assessment or a consultation, create a student account or use any other Britvia service.

Britvia is a product of ApexLogic Labs Ltd (“ApexLogic Labs”, “we”, “us”). Our company details are in section 17.

Some services have extra terms. Our Student Service Terms apply to assessments, consultations and student accounts, and any paid service will have its own written service agreement. If they conflict with these terms, the more specific terms apply.

By using the website or our services you agree to these terms. If you do not agree, please do not use them.

2. Definitions

• Britvia: the Britvia brand, website and services, operated by ApexLogic Labs.
• ApexLogic Labs: ApexLogic Labs Ltd, the company that operates Britvia.
• User: anyone who visits the website or uses our services, including parents, guardians and representatives of institutions.
• Student: a user who is, or is considering becoming, an applicant to a UK university.
• Services: the information, tools, assessments, consultations, account features and admissions guidance we provide.
• University: any university, college or other education provider referred to on the Platform.
• Platform: the Britvia website, student account area and related tools.

3. Using the Platform

You may use the Platform for your own personal, non-commercial purposes of researching and applying to UK higher education.

You must not

• give false or misleading information, or impersonate another person;
• upload false, altered or unlawfully obtained documents, or content that is unlawful, harmful or infringes anyone's rights;
• try to access accounts, data or systems you are not authorised to use, or interfere with the Platform's security or operation;
• copy, scrape or systematically extract content or data from the Platform, including with automated tools, except where the law allows;
• use the Platform to send spam or promote other services without our permission.

Your account

• Keep your password secure and do not share your account.
• Keep your details accurate and up to date.
• Tell us promptly if you think someone else has used your account.

Our forms ask you to confirm that you are 18 or over, or a parent or guardian completing them for a student under 18.

4. Information on the Platform

We research our guides carefully, cite official sources and show when important information was last reviewed. University requirements, fees, scholarships, deadlines and immigration rules change, sometimes without notice.

Information on the Platform is general and may not reflect your circumstances. Always verify important information, such as entry requirements, fees and deadlines, directly with the university or the relevant official source before you apply or make a payment.

If you find something inaccurate, please tell us. Our editorial policy explains how we make corrections.

5. Admissions guidance and the free assessment

What Britvia provides

• Information about UK higher education, universities, courses, costs and application processes.
• Tools such as the UK Study Cost Planner, which give estimates only.
• The free UK University Assessment and consultations, which give an indicative view of options that may be suitable, based on the information you provide.
• Where agreed with you, guidance on shortlisting, preparing applications and comparing offers.

What Britvia does not provide

• Admissions decisions, offers or places at any university.
• Regulated immigration advice or immigration services (see section 6).
• Personal statements or other application materials written on your behalf. Your application must be your own work.
• Legal, financial or tax advice.

The free UK University Assessment

• It is informational, and its results are indicative.
• It depends on the information you give us, and university requirements may change.
• It is not an offer of admission, an eligibility decision or immigration advice.
• You remain responsible for checking current requirements with each university before applying or paying.

Britvia cannot guarantee admission, scholarships, university offers, CAS issuance, visa approval, employment, graduate outcomes or any other specific result.

6. Immigration

Britvia provides general educational and informational content about studying in the UK. Unless expressly stated otherwise, Britvia does not provide regulated immigration advice or immigration services.

UK immigration rules can change and individual circumstances vary. If you need immigration advice, consult an immigration adviser regulated by the Immigration Advice Authority, or a solicitor.

Britvia does not guarantee visa approval, immigration status, entry clearance, CAS issuance or any other immigration outcome. General information on this website is not personalised immigration advice.

You can find a regulated adviser using the Immigration Advice Authority adviser finder. Visa decisions are made by UK Visas and Immigration.

7. University decisions and commercial relationships

Britvia provides information, guidance and application-support services intended to help students make informed decisions about UK higher education.

Admission requirements, tuition fees, scholarships, application deadlines, course availability and other university policies are set by individual universities and may change without notice.

A recommendation, match or eligibility indication from Britvia is not an offer of admission. Only the relevant university can make an admissions decision.

Britvia may receive a commission or other commercial consideration from certain universities or education providers when a student successfully enrols through Britvia, where a formal commercial agreement exists.

Britvia only labels a university as an “Official Britvia partner” once a formal agreement has been signed and recorded. All other university information is independent, and we tell you if a university on your shortlist has a commercial relationship with Britvia.

A commercial relationship does not guarantee admission and does not mean that a university is suitable for every student.

Read how Britvia is paid.

8. Fees

Our guides, tools, the UK University Assessment and introductory consultations are provided without charge.

We do not currently sell services through the Platform. Before you commit to any paid service in future, we will give you:

• a description of the service and what is included;
• the total price, including any taxes, and how and when you pay;
• when and how the service will be delivered;
• your cancellation rights and our refund terms;
• how to contact us and how to complain.

We will confirm the agreement in writing, for example by email. Paid services are only provided under that written agreement, and nothing is charged without your agreement.

9. Cancellation and refunds

This section applies if you buy a paid service from us as a consumer at a distance, for example online or by email.

• You can normally cancel within 14 days, starting the day after the contract is made, without giving a reason.
• We will only start the service within those 14 days if you expressly ask us to. If you then cancel, you may have to pay a proportionate amount for the service provided up to the time you tell us you are cancelling.
• If the service is fully provided within the 14 days at your express request, and you acknowledged that you would lose the right to cancel once it was fully provided, you can no longer cancel.
• We will refund any money due within 14 days of the day you tell us you are cancelling, using the payment method you used unless you agree otherwise.

To cancel, contact us using the details in section 17. These terms do not affect your statutory rights, including your right under the Consumer Rights Act 2015 for services to be provided with reasonable care and skill.

10. Intellectual property

The Britvia name, logo and branding, and the content, software, databases, guides, tools, graphics and other original materials on the Platform, belong to ApexLogic Labs or its licensors and are protected by intellectual property laws.

You may view and print pages for your own personal, non-commercial use. You must not copy, republish or sell our content, build products from it or use our branding without our written permission. Content you send us remains yours, and you permit us to use it to provide our services.

University names and logos belong to the universities. Mentioning a university does not mean it endorses Britvia.

11. Third-party websites

The Platform links to universities, GOV.UK, UCAS and other third-party websites and services for convenience. We do not control them and are not responsible for their content, availability or privacy practices. Their own terms apply when you use them.

12. Our responsibility to you

If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. Loss is foreseeable if it is obvious that it will happen, or if both you and we knew it might happen when the contract was made.

We are not responsible for:

• decisions made by universities, UK Visas and Immigration or other third parties, including admissions, scholarship and visa decisions;
• loss caused by inaccurate or incomplete information you give us;
• business losses. Our services are for personal use, so if you use them for a business purpose we are not responsible for lost profit, business or opportunity.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law. Nothing in these terms affects your statutory rights as a consumer.

13. Suspension and termination

You can stop using the Platform at any time and ask us to close your account by contacting us.

We may suspend or close an account, or stop providing a service, if we reasonably believe you have seriously or repeatedly broken these terms, provided false documents or information, or put other users or our systems at risk. Where appropriate we will tell you why. If we end a paid service, your written service agreement and your statutory rights set out what happens to any payments.

14. Complaints

If you are unhappy with our service, please follow our Complaints Policy. We will acknowledge and investigate your complaint and explain your options if you are not satisfied with our response.

15. Governing law

These terms are governed by the law of England and Wales, and you can bring legal proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts. If you live outside the UK, you may also benefit from mandatory consumer protections in the country where you live.

16. Changes to these terms

We may update these terms, for example when our services or the law change. The version and date at the top of this page show when they last changed. If a change materially affects a service you have already agreed to, we will tell you in advance.

17. Contact details

• Britvia is a product of ApexLogic Labs Ltd.
• Company number: To be confirmed
• Registered office: To be confirmed
• Place of registration: To be confirmed
• ICO registration number: To be confirmed
• Email: use our contact form